Answers about your hotel, in seconds
Staff ask anything about operations and get answers grounded in your property's own SOPs, not generic hospitality advice from the internet.
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Every question interrupts a supervisor
New staff radio a manager for everything, how to triple-sheet a bed, what the LEARN model is, what to do when pool chlorine reads low. Every interruption costs two people time, and on night shifts there may be nobody to ask.
Your SOPs are the source of truth
Upload your SOP library once and the Tutor retrieves from it for every answer. Staff get your hotel's way of doing things, with the SOP section cited.
- Retrieval-grounded answers with SOP citations
- From housekeeping sequences to pool chemistry thresholds
- Answers in the language the staff member asks in
How do I triple-sheet a bed?
Lay the first flat sheet, then the blanket, then the second sheet. Fold all three together at the head and miter the corners.
Source: Housekeeping SOP §4.2 · uploaded 12 Jun · asked 41× this month
Can I refund this guest?
Escalated to manager · payments are outside the Tutor's scope
Knows what not to answer
Payments, refunds and harassment situations escalate to a manager instead of getting an AI answer. The Tutor helps with operations, humans handle judgment calls.
- Automatic escalation for sensitive topics
- Available on every shift, including overnight
- Usage feeds Analytics so you see what staff actually ask
- Manager · Team overdue3
- GM · Property compliance96%
- Regional · Properties below 90%1
- Owner · Lapsed, portfolio-wide0
Part of one connected system
Every module shares the same staff list, property structure and compliance data — nothing to sync, nothing to reconcile.
AI Tutor — common questions
Straight answers, no corporate speak.
From your own uploaded SOP library, via retrieval, not from generic internet knowledge. Answers cite the SOP section they're based on.
Ready to see your compliance picture?
Book a 30-minute demo and watch your own SOP become a course, a quiz, and an assigned learning path — live.
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